If you don`t see your credit card agreement, ask for a copy: 1-877-805-7744, Mo – En: 8:00 – 18:00 Central Time. Treatment can take up to 30 days. We include consumer credit card agreements in this database, as the respective issuers have submitted. The GFPB is not responsible for the content of the agreements, including any discrepancies between an agreement as presented in the database and the agreement, as proposed to the public, or omissions or other errors in the agreement, as presented by the issuer. We will forward your problem to your credit card company, give you a follow-up number and keep you informed of the status of your complaint. The drop-down list includes credit card issuers who have submitted credit card agreements under Section 204 of the Credit Card Accountability Responsibility and Disclosure Act (CARD Act) of 2009. If you can`t find a card issuer, this may be the case: if you find out the details of your credit card contract, you can make informed decisions about credit and your finances. If your credit card agreement is not posted, you can request a copy by calling customer service or filling out the online application form. Find instructions, your rights related to your credit rating and credit card protection. Ask for a copy of your credit card contract in four simple steps: check out the new account agreements using the links provided. To request a copy of your existing account contract, call the number on the back of your card. For accounts opened on or after November 5, 2019, you can view or download account agreements on the links below (in PDF). If you have any questions about the agreements yourself, speak directly to the card issuer.
To request a copy of your account contract or ask more questions about your credit card account, look on the back of the credit card or on your last monthly statement to find the issuer`s name. The bank, retailer or any other organization whose name appears on the front of the card may not be the real issuer of the card. You can also check the issuer`s website; As a general rule, the bank`s name is shown at the bottom of the issuer`s home page. If none of these reasons are correct and you still can`t reach an agreement, call them to ask for a copy of your contract. Under federal law, your credit card issuer is required to provide a copy of your contract upon request. The agreements to be put in place contain general terms, prices and information on fees.